Privacy Policy

PERSONAL INFORMATION WE COLLECT

When you visit Hyloax.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• Cookies are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit https://www.allaboutcookies.org.
• Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

• Name
• Billing address
• Shipping address
• Payment information
• Email address
• Phone number

We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to:

• Process and fulfill orders placed through the Site
• Process payment transactions
• Arrange shipping and delivery
• Provide invoices and order confirmations
• Communicate with you regarding your orders

Additionally, we use this Order Information to:

• Screen orders for potential risk or fraud
• Provide customer support
• Send promotional emails and marketing communications (if you have opted in)
• Improve our products and services

We use the Device Information that we collect to:

• Help screen for potential risk and fraud (particularly your IP address)
• Improve and optimize our Site
• Analyze customer browsing behavior
• Measure the effectiveness of advertising and marketing campaigns
• Enhance user experience and website performance

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information as described above.

For example, we may use:

• Google Analytics to better understand how customers use our Site.
• Payment processors to securely handle transactions.
• Shipping and fulfillment partners to deliver your orders.
• Marketing and advertising partners to improve our promotional activities.

We may also share your Personal Information to:

• Comply with applicable laws and regulations
• Respond to lawful requests such as subpoenas or court orders
• Protect our rights, property, or safety
• Prevent fraud or illegal activities

BEHAVIORAL ADVERTISING

We may use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you.

You can opt out of targeted advertising through the following platforms:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://adssettings.google.com
• Microsoft Bing: https://account.microsoft.com/privacy/ad-settings

You can also opt out of certain advertising services by visiting:

https://optout.aboutads.info

COOKIES

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and support marketing activities.

You can choose to disable cookies through your browser settings. However, some features of the Site may not function properly if cookies are disabled.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you request that we delete this information, subject to legal and operational requirements.

DATA SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any modifications will be posted on this page with an updated revision date.

CONTACT US

For more information about our privacy practices, questions, or complaints, please contact us at:

Email: support@hyloax.com

Website: https://hyloax.com